FAQs
Doing some ‘sole’ searching? Let us help you find some answers!
Do you have any Shipping Charges?
We have FREE SHIPPING all over India. So check out our Latest Collections and start shopping with no additional charges.
What is your Return or Exchange Policy?
We offer easy and free Return & Exchange Policies on all unworn footwear within 7 days of delivery to you. Our team upon receiving it will inspect it and thereafter approve your request. We understand that you need to try it on for fit and comfort, please do so on clean surfaces in case you choose to return them with tags & bills intact.
To process your Return/Exchange please call us/Whatsapp us on: +91 90010-50311
Where is my order?
Are you searching for your sole? Track your order here.
What payment methods do you accept?
- You can pay via Credit
- Debit Card
- Paytm
- Net Banking
- UPI
- Any available wallet at the checkout
You can check for the same on time of check out.
What materials are the SOUL Footwear made of?
With a clear conscience, we can say our soles are Vegan & Animal Cruelty-Free. They are made of PU and TPR, which are artificial materials widely used for making shoes and furniture.
How do I know what size to order?
We offer the standard UK, EU & US sizes on all our products. We have a printable SIZE GUIDE for you to use as well as sizes in Inches & Centimeters to measure it yourself at home.
Are they waterproof?
Just like our Soul, these soles need some care and love too We would recommend you protect your shoes from the rain and puddles. Use a damp cloth to wipe and air dry them in a moisture-free environment.
How do I contact you?
Our hearts and doors are always open. Please feel free to email/call us at :
E-mail: support@gowithsoul.in
Call / WhatsApp: +91 90010-50311
Customer Care timings: Monday to Saturday from 9am to 6pm